Contact Us
Our support team is available to assist with questions, account-related issues, technical concerns and general feedback. Reach out via convenient communication channels for quick help - live chat during opening hours, email anytime, or phone for urgent account matters. We provide step-by-step support for deposits, withdrawals, ID verification and basic troubleshooting. Contact the team if you need guidance navigating bonuses, game access or payment options and we’ll respond as soon as possible. Response times vary by channel and during peak periods.
| Department | Contact |
|---|---|
| Customer support | [email protected] (24/7 email support, typical response within 2 hours) |
| General enquiries | [email protected] (responses within 48 hours for general queries) |
| Affiliate enquiries | [email protected] (partner queries - reply within 24 hours) |
| Phone | +1 312 589 4302 (phone support available Mon-Fri) |
| Working hours | Mon-Fri, 09:00-22:00 |
Email assistance
Email is the preferred contact method for detailed requests, account issues, or situations requiring explanations or documents. Please send your message to [email protected] with a clear subject line and up-to-date contact information. Including account ID and relevant attachments helps us resolve requests faster and prevents delays. We aim to respond promptly once we have complete details.
Submit your enquiry
Response Time
Our support team aims to reply promptly. Most inquiries receive a response within one business day. Simple account or payment questions are usually handled faster, while complex cases such as verification, dispute resolution, or security reviews may require additional time. If your issue needs more investigation we’ll keep you informed about progress and expected timelines.
Feedback
We’re always eager to hear from players, and your feedback, suggestions, or ideas help us improve Calzone. Tell us what works, what doesn’t, or which features you’d like to see. Every message is reviewed carefully by our team and used to refine the site, promotions, and overall user experience. Thank you for helping us make Calzone better.