User Privacy Policy
Welcome to the Calzone Privacy Policy. This page explains how we collect, use, store and protect personal information when you use our site and services. We take your privacy seriously and aim to be clear about what data we handle and how you can manage it.
Types of data we collect
We collect a range of information needed to operate an online casino service, verify accounts, process payments and provide customer support. The data we gather falls into several categories described below.
Personal data
Personal data refers to information that identifies you directly or indirectly. This may include your name, email address, date of birth, contact details, identity documents submitted for verification, and any other information you provide when registering or contacting support.
Technical data
Technical data is collected automatically when you use our site. Examples include IP address, device type, browser type, operating system, login timestamps, game session data and other diagnostics needed to ensure service availability and improve performance.
Transactional data
Transactional data covers deposits, withdrawals, wagering history, bonuses used and payment method details. We use this information to process transactions, detect fraud and comply with our internal verification requirements.
How we use your information
We use collected data to provide and maintain your account, process payments, confirm identity, respond to enquiries, and manage risk and fraud prevention. Data also helps us troubleshoot technical issues, comply with legal obligations, and improve the service experience. We do not use personal information for unrelated purposes without your consent.
Data protection practices
We implement administrative, technical and physical measures to protect personal data against unauthorized access, loss or misuse. Access to personal information is limited to personnel and service providers who need it to perform their duties. We regularly review security practices and maintain backup procedures to support data integrity.
Cookies and tracking technologies
We use cookies and similar technologies to enable core site functions, remember preferences, and analyze usage patterns. Some cookies are necessary for login and gameplay, while others support analytics or marketing. You can manage cookie preferences through your browser settings or via available on-site controls.
User rights
You have the right to request access to the personal data we hold about you, ask for corrections if information is inaccurate, or request deletion where applicable. You can also withdraw consent to certain processing activities and limit direct marketing communications.
Access, correction and deletion of data
To exercise your rights, contact our privacy team at [email protected]. We may require identity verification before making changes to ensure your account security. We aim to respond to requests promptly and provide guidance on next steps.
Information sharing and third parties
We may share data with trusted service providers who support operations, including payment processors, identity verification services, customer support platforms and fraud prevention partners. We may also disclose information where required by law or to protect our rights. We do not sell personal information.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. Material changes will be posted on this page and, where appropriate, notified to you. Please review this policy periodically to stay informed about how we protect your privacy.